Meet The Staff
Julie has been working in the administrative areas of our office since 2005. She is experienced in every aspect of the administrative delivery of our office and has worn many “hats” including promotional activities, patient coordination, financial management, and claims handling and verification. She is an expert at helping our patients understand their insurance benefits. Julie is trained and certified in CPR and has taken our on-site management courses.
Anna- Patient Coordinator/Receptionist
Anna is our Patient Coordinator. She has a Bachelor of Science from Tennessee Wesleyan University. She is the first person you will speak to when you call our office. She assists Dr. Urbanek with patient scheduling. She plays a strategic role in building and maintaining patient referrals by mailing “Thank you packages” with a success story to all referring sources. She will be more than happy to direct you to the correct department for all questions or concerns.
Amy- Dental Assistant
Amy provides patient care and assists Dr. Urbanek as a Dental Assistant. She will take you through the steps of the initial consult through post-operative care. Amy graduated from Tennessee Technology Center of Knoxville as a Certified Dental Assistant in 1996. She is also a Certified Surgical Technologist. She received this certification in April 2011 from MedVance. Amy is certified in CPR and BLS and is educated through our on-site technical training.